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Carolily FAQ logo

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Do you offer any discounts?

Yes! When you sign up for our newsletter, you’ll receive 10% off of your first purchase over $100! Our Carolily family, those who receive our newsletter, are also sent special promotions throughout the year.

How do I use a promo code?

During checkout, you will see a space that says "Gift Card or Discount Code". Type in your promo code, be sure there are no spaces, and hit the "Apply" button. Please review your order prior to placing it to ensure your promo code was successfully ap

Can I use more than one promo code at a time?

Our online shop only allows one promo code to be used at a time.

Can I get a credit if I forget to apply my promo code?

No, we do not issue credits for order that did not apply a promo code. Please contact us at [email protected] prior to placing your order so that we may assist you.

Can I edit my order if I forget to apply a promo code?

No, unfortunately our system does not allow us to edit an order after it is placed. Please be sure to fully review your order before placing it.

Can I cancel my order if I forgot to apply a promo code?

No, we do not issue refunds or cancelations for order that did not apple a promo code. Please be sure to manually add the promo code you wish to use at checkout where it says "Gift Card or Discount Code" and click the "Apply" button. If you have any