Carolily FAQ logo
Carolily FAQ logo

All collections

Can I cancel my order if I forgot to apply a promo code?

No, we do not issue refunds or cancelations for order that did not apple a promo code. Please be sure to manually add the promo code you wish to use at checkout where it says "Gift Card or Discount Code" and click the "Apply" button. If you have any issues applying a promo code, please email us at [email protected] prior to placing your order. No exceptions will be made.

Was this article helpful?